ORDER CANCELLATION
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us immediately. Once the packaging and shipping process has started, it can no longer be cancelled.
REFUNDS
Your satisfaction is our #1 priority. We want you to shop or handle your shipping with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who we provide a service too receives the following guarantees:
- full refund if you don’t receive your order
- full refund if your order does not arrive within (66 business days not including 1-3 business days processing)
- full or partial refund if the item is not as described
- full or partial refund depending on if you have chosen insurance amount.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong address, personal details)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster or policy changes per country while in transit).
All our products are backed with 66 business day money back guarantee. Just send us a message on Contact Us page and we will refund the purchase price.
EASY RETURNS
All our products are backed with 66 business day money back guarantee. Just contact us and we will refund the purchase price.
We stand behind everything we sell or service we provide. If you are not satisfied with your purchase, or service you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
*You can submit refund requests within 10 days after the guaranteed period for delivery (60 business days) has expired.
HOW TO LOG REFUND & RETURNS INQUIRIES
Use this option only if you have already purchased Goods/Services/Products and after they have arrived. If you use this option before a purchase was made or about shipping & delivery, you will not receive a response. Click on “Contact Us” page, Choose “Refund & Returns”, complete the required details and click “Contact Us” button.